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IFMA Certified Facility Manager Sample Questions (Q104-Q109):

NEW QUESTION # 104
What is a way for facility managers to promote sustainability in the workspace?

A. Ensure janitorial staff performs routine inspections.
B. Establish a recycling program and communicate results.
C. Shorten the cafeteria hours of operation by two hours daily.
D. Offer a physical fitness program.

Answer: B

Explanation:
Facility managers promotesustainabilityby implementinga recycling program and effectively communicating its results. This ensures:
* Waste reduction and increased recycling efforts.
* Employee engagement in sustainability initiatives.
* Compliance with environmental policies and corporate social responsibility (CSR) goals.
* Why the other options are incorrect:
* (A) Shortening cafeteria hoursaffects operations but does not contribute directly to sustainability.
* (C) Routine janitorial inspectionsare part of maintenance, not a sustainability initiative.
* (D) A fitness programpromotes health but does not directly enhance sustainability.

NEW QUESTION # 105
Your company is evaluating a commercial office building for a new acquisition. What documents are the most important to review during the due diligence process?

A. Local building codes
B. Current building as-built drawings
C. Current tenants' leases

Answer: C

Explanation:
Current tenants' leases (Option C) are the most critical documents to review during commercial real estate acquisition.
Why Option C is Correct?
* Leases outline revenue streams, obligations, and tenant responsibilities, which directly impact the financial viability of the acquisition.
* They indicate lease expiration dates, renewal options, and potential vacancy risks.
* IFMA's Real Estate & Property Management Core Competency highlights the importance of lease agreements in evaluating property investments.
Why Other Options Are Incorrect?
* Option A (As-built drawings): Important for understanding building layout, but leases are more critical for financial analysis.
* Option B (Local building codes): Compliance is important, but lease terms affect revenue and investment decisions more directly.

NEW QUESTION # 106
A facility manager has implemented a room scheduling system to improve workplace utilization and bundle services into a single transaction. Which two technologies BEST complement room scheduling technologies?

A. Power over Ethernet (PoE) switches and electronic mail
B. Electronic booking system and locally installed room scheduling devices
C. Locally installed room scheduling devices and radio frequency identification (RFID) chips

Answer: B

Explanation:
An electronic booking system and locally installed room scheduling devices (Option C) provide the best integration for workplace optimization.
Why Option C is Correct?
* Electronic booking systems allow users to reserve spaces in real-time, ensuring efficient room utilization.
* Room scheduling devices display reservations, enable check-ins, and integrate with enterprise scheduling software.
* IFMA's Technology Core Competency emphasizes the use of smart systems to enhance workplace efficiency.
Why Other Options Are Incorrect?
* Option A (RFID chips): RFID is useful for security and tracking, but not essential for room scheduling.
* Option B (PoE switches and email): While PoE provides power for devices, it does not improve scheduling efficiency.

NEW QUESTION # 107
What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?

A. Install the flow restrictors and remove them without informing the WPM.
B. Offer to place out the flow restrictors in a few designated restrooms to provide customer feedback on their performance. Agree to review and meet later with the WPM.
C. Refuse to install the flow restrictors.
D. Take no action. The WPM is guided by company sustainability initiatives and this program needs to be implemented.

Answer: B

Explanation:
TheIFMA Sustainability and Environmental Stewardship competencyhighlights the importance ofpilot testing sustainability initiatives to ensure operational effectiveness.
* Option B (Correct):Testing restrictors in select restrooms allows for user feedback and potential adjustments.
* Option A (Implementing without review)may lead tonegative customer experiences.
* Option C (Installing and removing without informing the WPM)is unethical andviolates internal governance.
* Option D (Refusing installation outright)conflicts withsustainability initiatives.
Pilot programsbalance sustainability goals with user experience.

NEW QUESTION # 108
Your company operates a Web-based CMMS but struggles with service quality across its facilities.
What is the best way to address the issue?

A. Use the CMMS data to identify those service delivery processes that need improvement.
B. Have each facility manager identify performance improvement initiatives for their respective facilities.
C. Retrain service delivery staff on the efficient use of the CMMS.
D. Select one facility for improvement and use this as the benchmark for all the other facilities.

Answer: A

Explanation:
ThePerformance and Qualitycompetency in IFMA recommends leveragingdata-driven decision-making for operational improvements.
* Using CMMS data (B)allows for objective identification of inefficiencies, missed maintenance, and performance bottlenecks.
* Benchmarking a single facility (A)may not capture all systemic issues across different sites.
* Retraining staff (C)is helpful but does not address underlying service delivery flaws.
* Decentralizing performance initiatives (D)may lead to inconsistencies across facilities.
Analyzing CMMS data ensuresstandardized service quality and process optimization.

NEW QUESTION # 109
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Reliable CFM Mock Test, CFM Pdf Demo Download

Pass Your IFMA CFM Exam with Complete Reliable CFM Mock Test: Certified Facility Manager Efficiently

IFMA Certified Facility Manager Sample Questions (Q104-Q109):

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